WEIGHT: 66 kg
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First of all, let me begin with the room itself; our key card would not work correctly, the heating system was old school and didn't adjust properly, the TV only had about 10 channels and we didn't even have a properly functioning remote, the noise from other guests and the highway was non-stop, the middle of the bed caved in and my 8 year old daughter found 2 glass cups under our bed!
Now, onto the REAL issue. During our stay, I was awoken at am to pounding on my door. I looked through the peep hole and saw a gentleman waiting. I said, "Can I help you? I immediately called the front desk and the man ACTED surprised but not at all concerned, like this was a normal thing.
He said WHEN not if things like that happen, the guest allowing it is immediately kicked out. He also admitted to me that their cameras didn't reach as far as where my room was but that he couldn't see anyone.
I told him I was uncomfortable and felt unsafe with it just being my daughter and I. So, I went down to turn So, I went down to turn my key in and go to a safer hotel. He assured me the man had left but there's no way he knew that for sure because 1.
He never spotted him on camera and 2. He never even asked me what he looked like! My daughter was scared as I woke her up in a frantic hurry to leave. We ended up arriving at a different hotel Travelodge in Wyoming at am! I called the hotel manager the next morning and she immediately told me I would be getting a refund but since I booked through Orbitz, they had to issue it.